Retail

The Australian Shopping Centre Development Guide

A Complete Guide to Neighbourhood Centres, Shopping Centres, Regional Centres and Retail in Mixed-Use Developments

Property Development Australia — Shopping Centre Development, Retail Development & Project Management

Shopping centre development is one of the most specialised areas of property development.

A successful retail project is not simply a building containing shops. It is an integrated economic, property, customer-experience and place-making system in which location, catchment, demographics, retail demand, tenant mix, access, parking, design, leasing, construction, asset management and capital structure must work together.

The challenge is particularly significant in Australia, where retail centres range from small neighbourhood centres and supermarket-anchored centres through to major regional shopping centres, bulky-goods precincts and mixed-use developments incorporating retail, residential, commercial, hospitality and entertainment.

Property Development Australia provides property development consultancy and project management services across the development lifecycle — from site identification and feasibility through planning, design, procurement, construction, leasing, opening and asset optimisation.

This guide explains the major considerations involved in developing an Australian shopping centre.

1. What Is Shopping Centre Development?

Shopping centre development involves the acquisition, planning, design, financing, construction, leasing and operation of a retail-focused property.

The development may include:

  • Neighbourhood shopping centres

  • Local shopping centres

  • Supermarket-anchored centres

  • Sub-regional shopping centres

  • Regional shopping centres

  • Major regional centres

  • Town centres

  • Mixed-use retail precincts

  • Retail podiums

  • Main-street retail

  • Lifestyle centres

  • Bulky-goods and large-format retail precincts

  • Convenience-based centres

  • Retail incorporated into residential developments

  • Retail incorporated into commercial or office developments

  • Entertainment-led centres

  • Transit-oriented retail precincts

The appropriate format depends on the population catchment, expenditure potential, competition, accessibility, planning framework, site characteristics and development economics.

In NSW, the planning system recognises the strategic importance of centres and provides frameworks for categorising and planning different centre types. The current NSW strategic planning framework includes a NSW Centres Framework intended to provide a consistent approach to identifying and categorising centres.

2. The Shopping Centre Development Lifecycle

A sophisticated retail development generally progresses through the following stages:

  1. Investment strategy

  2. Site identification

  3. Catchment analysis

  4. Retail market assessment

  5. Competition analysis

  6. Planning assessment

  7. Concept development

  8. Retail demand and floorspace analysis

  9. Development feasibility

  10. Site acquisition

  11. Due diligence

  12. Tenant and anchor strategy

  13. Planning approvals

  14. Design development

  15. Development finance

  16. Leasing strategy

  17. Procurement

  18. Construction

  19. Tenant fit-outs

  20. Pre-opening

  21. Centre opening

  22. Stabilisation

  23. Asset management

  24. Refinancing, recapitalisation or disposal

The critical point is that these stages are interconnected.

A change to the tenant mix can affect the building configuration.

A change to supermarket size can affect parking.

A change to parking can affect site efficiency.

A change to site efficiency can affect development yield.

A change to development yield can materially change the feasibility.

3. Identifying the Right Retail Opportunity

The first question should not be:

“How large a shopping centre can we build?”

It should be:

“What retail offer does this catchment actually support?”

Retail development should be driven by market demand rather than simply maximising gross floor area.

Key questions include:

  • How many people live within the primary catchment?

  • How quickly is the population growing?

  • What are the demographic characteristics?

  • What is household income?

  • What is the household composition?

  • Where do residents currently shop?

  • What expenditure is generated within the catchment?

  • How much expenditure is leaking to competing centres?

  • What retail categories are under-supplied?

  • What competing centres are planned?

  • How accessible is the site?

  • What public transport is available?

  • How much retail floorspace can the market support?

  • Which anchor tenants could be attracted?

  • What rental levels are achievable?

  • What development cost can the project support?

4. Catchment Analysis

Catchment analysis is fundamental to retail development.

A centre’s catchment is not simply a circle drawn around a site.

Customer behaviour is influenced by:

  • Travel time

  • Road networks

  • Public transport

  • Natural barriers

  • Employment locations

  • Competing centres

  • Household income

  • Shopping habits

  • Retail offer

  • Parking

  • Convenience

  • Centre accessibility

  • Brand and tenant appeal

A retail catchment is therefore normally divided into primary, secondary and tertiary catchments.

Primary Catchment

Customers who live closest to the centre and are expected to generate the highest visitation frequency.

Secondary Catchment

Customers who may visit regularly but have alternative shopping destinations.

Tertiary Catchment

Customers attracted periodically by major anchors, entertainment, specialty retail or destination uses.

5. Demographic and Population Analysis

A professional retail feasibility should analyse both current and projected population.

Important variables include:

  • Population

  • Population growth

  • Age profile

  • Household size

  • Household income

  • Employment

  • Occupation

  • Household expenditure

  • Home ownership

  • Housing pipeline

  • New dwelling approvals

  • Residential development pipeline

  • Migration

  • Student population

  • Tourism

  • Daytime population

For greenfield and masterplanned communities, the timing of population growth is particularly important.

A centre may be financially viable in the long term but difficult to support during its initial trading years.

This creates an important development question:

When should each retail stage be delivered?

6. Retail Expenditure Analysis

Retail demand is ultimately connected to consumer expenditure.

A retail market assessment should consider expenditure across categories such as:

  • Supermarket and grocery

  • Food and beverage

  • Fresh food

  • Fashion

  • Household goods

  • Pharmacy

  • Health and beauty

  • Services

  • Hospitality

  • Entertainment

  • Leisure

  • Specialty retail

  • Large-format retail

The analysis should determine:

Existing expenditure → competing centres → expenditure leakage → potential capture → sustainable retail floorspace.

This provides the foundation for determining an appropriate centre size.

7. Understanding the Australian Retail Hierarchy

Different retail formats perform different functions.

Neighbourhood Centre

Typically focused on convenience and local services.

Potential anchors include:

  • Small supermarket

  • Convenience supermarket

  • Pharmacy

  • Medical

  • Café

  • Food and beverage

  • Personal services

  • Local businesses

The objective is generally convenience rather than destination shopping.

NSW Planning describes neighbourhood/local centres as locations providing retail, business, entertainment and community facilities serving residents, workers and visitors.

Supermarket-Anchored Centre

The supermarket is usually the principal customer generator.

The centre may include:

  • Supermarket

  • Fresh food

  • Pharmacy

  • Liquor

  • Cafés

  • Restaurants

  • Medical

  • Services

  • Specialty retail

The supermarket’s trading performance, lease requirements and loading requirements can have a major influence on the entire development.

Sub-Regional Centre

A sub-regional centre provides a broader retail offer.

Potential components include:

  • One or more supermarkets

  • Discount department store

  • Fashion

  • Specialty retail

  • Food court

  • Restaurants

  • Services

  • Entertainment

The catchment is substantially larger than that of a neighbourhood centre.

Regional Shopping Centre

Regional centres typically serve a broad geographic catchment and provide a substantial destination retail offer.

They may contain:

  • Major supermarkets

  • Department stores

  • Discount department stores

  • Major fashion retailers

  • Specialty retailers

  • Food and beverage

  • Cinemas

  • Entertainment

  • Health and wellness

  • Services

  • Medical

  • Leisure

The development becomes significantly more complex because it must attract customers from competing centres across a large catchment.

8. Retail in Mixed-Use Developments

Retail is increasingly integrated with other forms of development.

Examples include:

  • Retail podium + residential towers

  • Retail + office

  • Retail + hotel

  • Retail + build-to-rent

  • Retail + student accommodation

  • Retail + medical

  • Retail + entertainment

  • Retail + transport infrastructure

  • Town centre + residential

  • Masterplanned community + neighbourhood centres

The key challenge is ensuring that the retail component remains commercially viable while also supporting the broader development.

For example, a residential tower may create additional local spending but can also create:

  • Loading conflicts

  • Traffic conflicts

  • Privacy concerns

  • Noise issues

  • Waste-management requirements

  • Servicing constraints

  • Separate access requirements

Mixed-use development therefore requires integrated masterplanning from the beginning.

NSW’s current strategic planning framework specifically recognises centres as locations for both employment and housing and seeks to support vibrant places through a balance of land uses.

9. Site Selection

The right retail site can be more important than the building itself.

Key site-selection criteria include:

Location

  • Existing population

  • Future population

  • Employment

  • Residential growth

  • Centre hierarchy

  • Proximity to competing centres

Accessibility

  • Main roads

  • Intersections

  • Public transport

  • Pedestrian access

  • Cycling

  • Regional connectivity

Visibility

Retail depends heavily on visibility and accessibility.

Important factors include:

  • Street frontage

  • Signage opportunities

  • Corner exposure

  • Sightlines

  • Traffic volumes

Site Characteristics

Consider:

  • Site area

  • Shape

  • Topography

  • Flooding

  • Bushfire

  • Biodiversity

  • Contamination

  • Heritage

  • Easements

  • Existing services

  • Stormwater

  • Geotechnical conditions

10. Planning and Zoning

Planning controls can determine whether a shopping centre is possible, how large it can become and what uses can operate within it.

A planning assessment should consider:

  • Zoning

  • Permitted land uses

  • Floor space ratio

  • Height

  • Building setbacks

  • Heritage

  • Flooding

  • Bushfire

  • Traffic

  • Parking

  • Landscaping

  • Public domain

  • Environmental constraints

  • Signage

  • Loading

  • Waste

  • Trading hours

  • Noise

  • Contributions

  • State planning controls

  • Local strategic plans

In NSW, development proposals should first be assessed against the relevant LEP and SEPP framework to determine applicable zoning, controls and consent requirements.

Planning pathways can vary considerably depending on the nature, scale and location of the development.

11. Retail Planning Strategy

The centre should have a clearly defined retail role.

A retail strategy should answer:

Who is the customer?

Why will they visit?

How often will they visit?

What will they purchase?

How long will they stay?

Why will they choose this centre rather than a competitor?

This leads to the centre’s:

  • Retail proposition

  • Anchor strategy

  • Tenant mix

  • Centre layout

  • Customer experience

  • Parking strategy

  • Food and beverage strategy

  • Marketing strategy

12. Anchor Tenant Strategy

Anchor tenants are often fundamental to shopping centre development.

Potential anchors include:

  • Supermarkets

  • Department stores

  • Discount department stores

  • Major fashion retailers

  • Cinemas

  • Fitness operators

  • Medical operators

  • Entertainment businesses

An anchor can generate significant customer traffic and improve the attractiveness of surrounding specialty tenancies.

The developer should establish anchor requirements early, including:

  • Required floor area

  • Loading

  • Access

  • Parking

  • Ceiling heights

  • Plant

  • Storage

  • Back-of-house

  • Trading hours

  • Signage

  • Lease structure

  • Fit-out obligations

13. Tenant Mix

A successful shopping centre requires a balanced tenant mix.

The objective is not simply to fill every tenancy.

The objective is to create a combination of businesses that:

  • Attract customers

  • Encourage repeat visits

  • Complement one another

  • Maximise dwell time

  • Minimise tenant cannibalisation

  • Support rental performance

  • Create a coherent customer experience

A typical mix may include:

Food

  • Supermarket

  • Fresh food

  • Bakery

  • Café

  • Restaurants

  • Fast food

  • Specialty food

Services

  • Pharmacy

  • Medical

  • Dentist

  • Hairdresser

  • Beauty

  • Financial services

  • Professional services

Retail

  • Fashion

  • Homewares

  • Electronics

  • Gifts

  • Health

  • Fitness

  • Specialty retail

Experience

  • Restaurants

  • Entertainment

  • Cinema

  • Gym

  • Children’s activities

  • Wellness

14. Retail Leasing Strategy

Leasing should begin well before construction is complete.

The development team should establish:

  • Target tenants

  • Anchor strategy

  • Rental assumptions

  • Incentives

  • Lease terms

  • Outgoings

  • Fit-out contributions

  • Make-good obligations

  • Turnover rent where applicable

  • Marketing levies

  • Opening requirements

Pre-commitments can also be important for development finance and project risk management.

15. Shopping Centre Design

Retail design must combine commercial performance with customer experience.

Key design considerations include:

  • Centre entrances

  • Mall configuration

  • Visibility

  • Sightlines

  • Circulation

  • Natural light

  • Vertical circulation

  • Escalators

  • Lifts

  • Food court positioning

  • Public domain

  • Landscaping

  • Seating

  • Wayfinding

  • Amenities

  • Accessibility

  • Security

A well-designed centre should make it intuitive for customers to understand where they are and where they need to go.

16. The Importance of the Mall Layout

Retail circulation is one of the most important design considerations.

Poor circulation can create:

  • Dead zones

  • Low pedestrian traffic

  • Weak tenant performance

  • Poor customer experience

  • Difficult leasing

Strong circulation can:

  • Distribute customer traffic

  • Increase exposure

  • Support specialty retailers

  • Connect anchors

  • Increase dwell time

The objective is to create a logical customer journey rather than simply arranging shops around a building.

17. Parking Strategy

Australian shopping centres remain highly dependent on convenient customer access.

Parking analysis should consider:

  • Planning requirements

  • Customer demand

  • Peak periods

  • Staff parking

  • Accessible spaces

  • Parent parking

  • EV charging

  • Motorcycle parking

  • Bicycle parking

  • Delivery vehicles

  • Pick-up zones

  • Click-and-collect

  • Pedestrian connections

Parking should be designed around actual customer behaviour rather than only minimum planning requirements.

18. Traffic and Access

Traffic engineering should address:

  • Site access

  • Intersection capacity

  • Queueing

  • Internal circulation

  • Pedestrian safety

  • Bus access

  • Service vehicles

  • Emergency access

  • Loading

  • Waste collection

For major centres, traffic infrastructure can become a significant component of development cost and programme.

19. Loading and Servicing

Retail logistics must be separated from customer movement wherever possible.

Consider:

  • Delivery vehicle size

  • Loading dock configuration

  • Supermarket deliveries

  • Waste collection

  • Compactors

  • Cold storage

  • Back-of-house circulation

  • Service corridors

  • Loading hours

  • Vertical goods movement

A centre that performs well commercially but cannot efficiently receive and distribute goods will experience operational problems.

20. Development Feasibility

The development feasibility should be completed before significant capital is committed.

A typical feasibility should include:

Revenue

  • Rental income

  • Leasing income

  • Recoverable outgoings

  • Car parking

  • Advertising

  • Other income

  • Development sales revenue where applicable

Development Costs

  • Land

  • Stamp duty and acquisition costs

  • Planning

  • Consultants

  • Construction

  • Civil works

  • Services

  • Authority fees

  • Contributions

  • Finance

  • Leasing

  • Marketing

  • Project management

  • Contingency

  • Professional fees

  • Holding costs

Financial Outputs

  • Development margin

  • Yield on cost

  • IRR

  • Equity multiple

  • Peak debt

  • Loan-to-cost

  • Loan-to-value

  • Net present value

  • Stabilised value

  • Residual land value

21. Residual Land Value

Residual land value is particularly important when assessing a potential shopping centre site.

The basic concept is:

Gross Development Value – Development Costs – Finance – Developer’s Required Return = Residual Land Value

For an income-producing shopping centre, valuation may be based heavily on stabilised net income and an appropriate capitalisation rate.

The developer should then compare:

Residual Land Value vs Acquisition Price

If the acquisition price exceeds the economically supportable residual land value, the project may require:

  • Higher rents

  • Lower construction costs

  • Greater development density

  • Different tenant mix

  • Higher occupancy

  • Better financing

  • Alternative uses

  • Vendor terms

  • A lower land price

22. Shopping Centre Valuation

Retail assets are commonly analysed through income capitalisation.

A simplified valuation relationship is:

Capital Value = Stabilised Net Income ÷ Capitalisation Rate

For example, if stabilised net income were $10 million and the applicable capitalisation rate were 6%, the indicative capital value would be approximately $166.7 million.

Actual valuation requires consideration of:

  • Lease expiry profile

  • Tenant covenant

  • Rental levels

  • Market rents

  • Incentives

  • Vacancy

  • Occupancy cost

  • Centre performance

  • Capex requirements

  • WALE

  • Tenant concentration

  • Location

  • Competition

  • Future development potential

23. Development Finance

Shopping centre finance can involve substantial capital.

Potential sources include:

  • Senior bank debt

  • Non-bank debt

  • Mezzanine finance

  • Private credit

  • Joint ventures

  • Private equity

  • Institutional capital

  • Family offices

  • Landowner partnerships

Lenders will typically scrutinise:

  • Total development cost

  • Loan-to-cost

  • Loan-to-value

  • Pre-leasing

  • Anchor commitments

  • Construction contract

  • Contingency

  • Developer experience

  • Feasibility

  • Valuation

  • Exit strategy

24. Landowner Joint Ventures

Shopping centre development can be particularly suitable for landowner/developer joint ventures.

Possible structures include:

  • Land contributed as equity

  • Landowner receives preferred return

  • Profit-sharing arrangement

  • Development management agreement

  • Equity joint venture

  • Hybrid consideration

  • Deferred settlement

The legal and commercial structure should clearly allocate:

  • Development risk

  • Funding obligations

  • Cost overruns

  • Approval risk

  • Leasing risk

  • Construction risk

  • Sales risk

  • Decision-making authority

  • Profit distribution

  • Exit rights

25. Design Team

A major shopping centre may require a multidisciplinary team including:

  • Development manager

  • Project manager

  • Architect

  • Retail architect

  • Retail planner

  • Town planner

  • Retail economist

  • Valuer

  • Quantity surveyor

  • Civil engineer

  • Structural engineer

  • Traffic consultant

  • Hydraulic engineer

  • Electrical engineer

  • Mechanical engineer

  • Fire engineer

  • Landscape architect

  • Sustainability consultant

  • Environmental consultant

  • Geotechnical engineer

  • Heritage consultant

  • Acoustic consultant

  • Access consultant

  • Building surveyor

  • Leasing advisor

  • Legal advisors

  • Insurance advisors

  • Marketing consultant

The development manager’s role is to integrate these disciplines into a commercially coherent project.

26. Construction Procurement

Procurement strategy should be selected according to the project’s risk profile.

Potential approaches include:

  • Design and construct

  • Managing contractor

  • Construction management

  • Lump sum

  • Early contractor involvement

  • Package procurement

Major retail projects often benefit from early consideration of:

  • Long-lead equipment

  • Structural systems

  • Mechanical plant

  • Escalators

  • Lifts

  • Switchboards

  • Transformers

  • Roofing

  • Façade systems

  • Fire systems

  • Supermarket infrastructure

27. Construction Management

Retail construction is particularly challenging because the developer may be managing:

  • Base building

  • Retail tenancies

  • Anchor works

  • Public areas

  • Car parks

  • Loading areas

  • Services

  • Landscaping

  • Signage

  • Tenant fit-outs

Programme coordination is therefore critical.

The project should have a detailed integrated programme covering:

Planning → design → procurement → construction → leasing → tenant fit-out → commissioning → opening.

28. Tenant Fit-Out

The shopping centre developer must coordinate tenant fit-outs with the base building.

Key interfaces include:

  • Electrical

  • Mechanical

  • Fire

  • Hydraulic

  • Telecommunications

  • Signage

  • Shopfronts

  • Exhaust

  • Grease traps

  • Waste

  • Security

  • Access control

Poor coordination can delay openings and increase landlord costs.

29. Food and Beverage

Food and beverage has become an increasingly important component of retail centres.

Successful food precincts may include:

  • Cafés

  • Restaurants

  • Fast casual

  • Food courts

  • Bars where permitted

  • Outdoor dining

  • Fresh food

  • Specialty food

Important infrastructure includes:

  • Exhaust

  • Grease arrestors

  • Gas

  • Hydraulic capacity

  • Waste

  • Loading

  • Seating

  • Outdoor areas

  • Acoustic treatment

Food and beverage should be considered early in the design rather than treated as an afterthought.

30. Entertainment and Experience

Retail centres increasingly compete through experiences as well as transactions.

Potential uses include:

  • Cinemas

  • Gyms

  • Wellness

  • Children’s entertainment

  • Restaurants

  • Community facilities

  • Events

  • Public spaces

  • Markets

  • Cultural uses

This can increase visitation and dwell time while diversifying the centre’s income and customer proposition.

31. Sustainability

Sustainability should be integrated into the development strategy.

Potential initiatives include:

  • Rooftop solar

  • Battery storage

  • Energy-efficient HVAC

  • LED lighting

  • Water efficiency

  • Rainwater harvesting

  • Green roofs

  • Landscaping

  • EV charging

  • Passive design

  • Waste reduction

  • Recycling

  • Sustainable materials

For large assets, energy efficiency can also have a direct commercial impact through operating-cost reduction.

32. Digital Retail and Omnichannel Shopping

Physical retail must increasingly operate alongside digital commerce.

Modern centres should consider:

  • Click-and-collect

  • Online ordering

  • Delivery

  • Customer apps

  • Digital directories

  • Digital advertising

  • Loyalty programmes

  • Customer analytics

  • Smart parking

  • Digital wayfinding

The physical centre remains important, but the customer journey increasingly crosses between digital and physical channels.

33. Retail Asset Management

Completion of construction is not the end of the development.

Once the centre opens, the focus shifts toward:

  • Occupancy

  • Rental growth

  • Tenant performance

  • Customer traffic

  • Sales productivity

  • Marketing

  • Operating costs

  • Capital expenditure

  • Tenant retention

  • Lease renewals

  • Re-leasing

  • Centre presentation

The objective becomes maximising long-term asset value, not simply achieving practical completion.

34. Shopping Centre Marketing

A centre needs a clear market identity.

Marketing may include:

  • Brand development

  • Digital advertising

  • Social media

  • Local community engagement

  • Events

  • Loyalty programmes

  • Seasonal campaigns

  • Public relations

  • Retailer co-marketing

  • Database marketing

For new centres, marketing should begin well before opening.

35. Risk Management

Major shopping centre risks include:

Market Risk

Insufficient demand or changing consumer behaviour.

Planning Risk

Unexpected planning requirements, delays or refusal.

Leasing Risk

Difficulty securing anchors or achieving assumed rents.

Construction Risk

Cost escalation, delays and defects.

Finance Risk

Interest-rate changes, funding constraints or valuation movements.

Competition Risk

New competing centres or retail developments.

Tenant Risk

Tenant failure, vacancy or covenant deterioration.

Infrastructure Risk

Insufficient roads, power, water, sewerage or telecommunications.

Operational Risk

Poor centre management or excessive operating costs.

Exit Risk

Changes in investor demand or capitalisation rates.

36. Sensitivity Analysis

A professional feasibility should not rely on one forecast.

At minimum, test:

  • Land price

  • Construction cost

  • Interest rates

  • Rental rates

  • Incentives

  • Vacancy

  • Leasing timing

  • Development programme

  • Capitalisation rate

  • Centre opening date

  • Population growth

  • Tenant performance

The most important question is:

What happens if the project does not perform according to the base case?

37. Development Staging

Large centres may be developed progressively.

For example:

Stage 1: Supermarket + convenience retail

Stage 2: Specialty retail + food and beverage

Stage 3: Additional retail

Stage 4: Residential or commercial mixed-use

Stage 5: Expansion or redevelopment

Staging can reduce initial capital requirements while allowing the development to respond to population and market growth.

38. Expansion and Redevelopment

Existing shopping centres can provide significant development opportunities.

Potential projects include:

  • Centre extensions

  • New supermarket

  • New anchor

  • Additional specialty retail

  • Food precinct

  • Entertainment

  • Medical

  • Office

  • Hotel

  • Build-to-rent

  • Residential towers

  • Car park redevelopment

  • Air-rights development

  • Mixed-use redevelopment

Redevelopment can potentially unlock significant additional value from an existing asset.

39. Retail + Residential Development

One of the most important opportunities in established urban areas is integrating retail with residential development.

A typical project might involve:

Ground floor: Retail and hospitality

Podium: Parking / commercial / amenities

Upper levels: Residential

The critical design issue is separating:

  • Customer access

  • Residential access

  • Loading

  • Waste

  • Services

  • Fire egress

  • Parking

  • Building management

while maintaining a strong retail frontage.

40. Retail + Office Development

Office and retail can complement one another by combining:

  • Daytime workers

  • Local residents

  • Visitors

  • Hospitality

  • Services

Potential retail uses include:

  • Cafés

  • Restaurants

  • Convenience

  • Fitness

  • Medical

  • Personal services

The centre should be designed around both daytime and evening activity.

41. Retail + Hotel Development

Hotels can provide:

  • Customer traffic

  • Food and beverage demand

  • Meeting and event demand

  • Tourism expenditure

Potential integrated facilities include:

  • Restaurants

  • Bars

  • Cafés

  • Wellness

  • Conference facilities

  • Retail services

The development should carefully manage servicing, back-of-house and guest access.

42. Greenfield Retail Centres

Greenfield development provides the opportunity to design a centre and surrounding community together.

Important considerations include:

  • Population staging

  • Residential lot delivery

  • Centre location

  • Main road network

  • Public transport

  • Schools

  • Employment

  • Open space

  • Pedestrian connectivity

  • Future density

  • Retail hierarchy

The centre should be planned sufficiently early to ensure that transport and infrastructure can support its eventual role.

NSW strategic planning recognises the need for new centres in growing areas and emphasises alignment between centres, transport and infrastructure.

43. Neighbourhood Centres in New Communities

Neighbourhood centres can provide the first retail and service infrastructure for emerging communities.

Typical components include:

  • Supermarket

  • Café

  • Pharmacy

  • Medical

  • Food

  • Convenience

  • Personal services

The centre can evolve as population increases.

This creates an important staging strategy:

Population → expenditure → anchor → specialty retail → expansion.

44. Regional Shopping Centre Development

Regional centres require a much broader strategic analysis.

The feasibility should consider:

  • Regional population

  • Major employment nodes

  • Competing regional centres

  • Tourism

  • Transport infrastructure

  • Major anchors

  • Fashion market

  • Entertainment

  • Food and beverage

  • Catchment overlap

  • Centre productivity

  • Future competing supply

Regional development is often a major capital project and may require extensive infrastructure, planning and stakeholder coordination.

45. Bulky Goods and Large-Format Retail

Large-format retail operates differently from traditional shopping centres.

Typical uses include:

  • Furniture

  • Home improvement

  • Electrical

  • Flooring

  • Hardware

  • Automotive

  • Outdoor products

Important considerations include:

  • Large floorplates

  • Vehicle access

  • Loading

  • Parking

  • Visibility

  • Main-road exposure

  • Truck access

  • Outdoor display

  • Signage

Planning authorities may treat large-format retail as part of the broader retail network rather than simply as isolated development.

46. Planning Approvals

The approval pathway depends on the project.

Potential pathways include:

  • Exempt development

  • Complying development

  • Development application

  • State significant development

  • Regionally significant development

  • Planning proposal / rezoning

  • Modification of consent

Larger and more complex projects can require substantial coordination with councils, government agencies and infrastructure authorities.

In NSW, regionally significant development can include projects above specified capital investment thresholds and other categories identified under the planning legislation.

47. Development Contributions and Infrastructure

Retail developments can incur significant infrastructure-related costs.

The feasibility should investigate:

  • Local infrastructure contributions

  • State infrastructure contributions

  • Transport infrastructure

  • Roads

  • Intersection upgrades

  • Public domain

  • Open space

  • Utilities

  • Stormwater

  • Sewer

  • Water

  • Electricity

These costs should be identified before acquisition wherever possible.

48. Due Diligence

Before acquiring a shopping centre development site, undertake comprehensive due diligence.

Property

  • Title

  • Easements

  • Covenants

  • Encumbrances

  • Survey

  • Boundaries

Planning

  • Zoning

  • LEP

  • DCP

  • SEPPs

  • Height

  • FSR

  • Permitted uses

  • Heritage

  • Strategic planning

Environmental

  • Contamination

  • Flooding

  • Biodiversity

  • Bushfire

  • Geotechnical

  • Acid sulfate soils

Infrastructure

  • Roads

  • Water

  • Sewer

  • Power

  • Telecommunications

  • Stormwater

Commercial

  • Catchment

  • Competition

  • Retail demand

  • Tenant demand

  • Rental evidence

  • Development costs

  • Finance

  • Exit value

49. The Property Development Australia Approach

At Property Development Australia, we view shopping centre development as an integrated property investment and development process.

Our role can extend across:

Strategy

  • Development strategy

  • Highest and best use

  • Centre positioning

  • Investment strategy

Feasibility

  • Market research

  • Catchment analysis

  • Retail demand

  • Development feasibility

  • Residual land value

  • Financial modelling

  • Sensitivity analysis

Acquisition

  • Site assessment

  • Due diligence

  • Acquisition strategy

  • Negotiation

  • Structuring

Planning

  • Planning strategy

  • Development applications

  • Planning consultants

  • Authority coordination

  • Infrastructure assessment

Development Management

  • Consultant procurement

  • Design management

  • Programme management

  • Cost management

  • Risk management

  • Stakeholder management

Project Management

  • Tendering

  • Contractor procurement

  • Construction management

  • Quality assurance

  • Programme control

  • Defects

  • Completion

Retail

  • Retail strategy

  • Tenant mix

  • Anchor strategy

  • Leasing coordination

  • Fit-out coordination

  • Opening strategy

Asset Strategy

  • Stabilisation

  • Asset optimisation

  • Expansion

  • Redevelopment

  • Refinancing

  • Exit strategy

50. The 20 Questions Every Shopping Centre Developer Should Ask

Before proceeding with a retail development, ask:

  1. Who is the target customer?

  2. How large is the catchment?

  3. How fast is the catchment growing?

  4. What is the household expenditure profile?

  5. Where does the catchment currently shop?

  6. What competitors exist?

  7. What competing developments are proposed?

  8. What retail gap exists?

  9. What centre format is appropriate?

  10. Which anchor tenants could support the project?

  11. What tenant mix is sustainable?

  12. What planning controls apply?

  13. What infrastructure upgrades are required?

  14. What is the achievable development yield?

  15. What is the total development cost?

  16. What is the residual land value?

  17. What rental and occupancy assumptions are supportable?

  18. What is the stabilised asset value?

  19. What are the major downside risks?

  20. What is the optimal exit strategy?

If these questions cannot be answered with reasonable confidence, the project is not yet ready for acquisition or major capital commitment.

51. What Makes a Successful Shopping Centre?

The strongest retail developments generally combine:

Strong location

Sufficient catchment

Appropriate retail offer

Excellent accessibility

Strong anchor tenants

Effective tenant mix

Efficient design

Competitive development economics

Professional leasing

Excellent asset management

The building is only one part of the equation.

The real objective is to create a retail destination that customers want to visit, retailers want to occupy and investors want to own.

52. Final Development Checklist

Before committing to a shopping centre development, the developer should have confidence in:

Market

  • Catchment

  • Demographics

  • Expenditure

  • Competition

  • Retail demand

Site

  • Location

  • Access

  • Visibility

  • Size

  • Constraints

Planning

  • Zoning

  • Permitted uses

  • Development controls

  • Approval pathway

Commercial

  • Tenant demand

  • Anchors

  • Rents

  • Incentives

  • Occupancy

Design

  • Centre layout

  • Parking

  • Loading

  • Customer circulation

  • Public realm

Financial

  • Acquisition cost

  • Construction cost

  • Finance

  • Feasibility

  • RLV

  • Stabilised value

  • IRR

  • Development margin

Delivery

  • Consultant team

  • Procurement

  • Contractor

  • Programme

  • Risk management

Operations

  • Leasing

  • Marketing

  • Centre management

  • Capex

  • Asset strategy

Property Development Australia

Shopping Centre Development Consultants Australia

Property Development Australia provides specialist property development consultancy and project management services for retail, shopping centres and mixed-use developments.

Our experience encompasses the complete property development lifecycle — from site identification, market analysis and feasibility through planning, design, finance, procurement, construction, leasing and asset optimisation.

Whether the opportunity is a neighbourhood shopping centre, supermarket-anchored centre, regional shopping centre, large-format retail precinct, greenfield town centre or retail component within a major mixed-use development, the commercial fundamentals must be established before significant capital is committed.

The objective is simple:

Build the right retail project, in the right location, for the right market, with the right commercial structure and an executable development strategy.

For expert advice on your next retail or shopping centre development, speak with Property Development Australia.

Property Development Australia — Development & Project Management Consultants